Before you send your message
For an existing order, please include the order number and the email address used at checkout so our team can locate your request.
Choosing a lipstick shade? Explore our matte liquid lipstick collection and virtual try-on, or tell us the color you prefer and what you would like help with.
For delivery times, shipping charges, or our hygiene-based returns policy, visit Shipping & Returns and Frequently Asked Questions.
Beauty retailers interested in carrying Carmelas can review our Wholesale for Retailers guide and build an order online. Include your store name and website if contacting us.